Producers should sell. Not transcribe.
Every minute a producer spends on a billing question or typing a call note is a minute they're not closing new business. Move that work to the AI.
Here's what it's costing your agency today.
of typing per call from producers
Multiply that by every call your team takes. That's hours per week, per producer, gone to data entry.
of calls don't actually need a producer
Status updates, simple questions, ID card requests, payment confirmations. The AI handles them all.
Specifically built for this.
Resolves what it can.
Three out of four calls get fully handled by the AI. The customer is happy. The producer never gets pulled in.
Pre-writes the note.
When a producer does need to take over, the AI has already typed the call note and tagged the AMS record. They review, not write.
Routes by skill, not by who's free.
Calls go to the right producer based on the topic, the customer, and the policy. No more generalist queue.
548 hours saved at one agency last quarter. That's a full FTE of producer time, returned to actual selling.
Read the Goodwill Financial storyAgencies whose top producers are getting drained by front-desk work that shouldn't need them.
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